About us
Streaming, without the sour bits
lemo iptv started with a simple idea: watching TV on your own devices shouldn't involve long contracts, confusing bundles or support lines that go nowhere. So we made the opposite.
Why the lemon?
Fresh, simple, a little bit zesty
A lemon is hard to overcomplicate, and that's the point. We wanted a TV service with the same honesty: a short list of plans, a price that doesn't change halfway through, and a person on the other end of the chat who knows the difference between a Fire Stick and a Smart TV.
Most of our work happens in WhatsApp conversations. People message us from sofas in terraced houses, student flats and family homes with three generations watching different things. Those conversations shape everything on this site, from the device guides to the order of the FAQ.
"If we wouldn't be happy with the answer as a customer, it isn't the answer we give." The rule our support team works to
Plain promises
What we promise, and what we'll never claim
We promise to…
- Check your device works before taking payment
- Keep your price fixed for the period you've paid for
- Reply as a real person, in plain English, on UK time
- Tell you honestly if lemo iptv isn't right for your setup
We'll never…
- Promise "every channel in the world"
- Invent reviews, ratings or customer numbers
- Rush you with countdown timers or fake "last chance" offers
- Ask for card details in a chat message
How we work
Four habits behind every chat
Ask before selling
Your device, your broadband and what you watch come first. The plan comes second.
Prices you can see
Every price is on the website in pounds, with the monthly maths done for you.
Stay until it plays
Set-up isn't finished when we send the details. It's finished when you're watching.
Keep it simple
Four plans, one service, no add-ons to decode. If something can be simpler, we make it simpler.
Want to talk to us before deciding?
No sales script. Ask whatever you like about lemo iptv and get a straight answer.