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From £5.42/mo See plans

FAQ

Questions about lemo iptv, sorted by topic

Straight answers to what people ask before and after buying. Type a word to filter, or jump to a topic.

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Plans & payment

How much does lemo iptv cost?

£17 for 1 month, £33 for 3 months, £44 for 6 months or £65 for 12 months, paid once. Compare the plans

What's the cheapest way to pay per month?

The 12-month plan, which works out at £5.42 a month. The service is the same on every plan.

How do I pay?

Through a secure payment link we send after confirming your device. We never ask for card details in a chat message.

Is there a contract or direct debit?

No. You pay once for the period you choose. There's no direct debit to cancel.

Devices & apps

Which devices can I use?

Samsung and LG Smart TVs, Fire TV, Android TV and boxes, Apple TV, iPhone, iPad, Android phones, Windows PCs, Macs and MAG boxes. Full device list

Do you supply the app?

You use a player app from your device's app store. We recommend one that currently works well on your model.

Can I change to a new TV during my plan?

Yes. Install the app on the new TV and sign in with the same details, or message us if your old device used MAC activation.

Set-up & activation

How long does activation take?

During support hours we activate your plan as soon as payment is confirmed, then help you install. See the activation timeline

I'm not technical. Can I still do it?

Yes. If you can install an app on your TV or phone, you can do this, and we'll guide you on WhatsApp step by step.

Can I try it first?

You can ask for a short test on your device. How trials work

Watching & picture quality

Why does it buffer in the evening?

Home broadband and Wi-Fi are busiest between about 7pm and 11pm. A cable or 5 GHz Wi-Fi, and pausing big downloads, usually solves it.

Is there 4K?

Some content is available in 4K. You'll need a 4K TV or device and about 25 Mbps for that stream.

Are there subtitles?

For many films and series, yes, where the source includes them. Live channels vary.

Refunds & your rights

Can I get a refund?

If the service won't work on your device and we can't fix it together, you can ask within 7 days. Refund policy

Does the 14-day cooling-off period apply?

UK law gives a 14-day right to cancel, but it works differently for a service you ask to start straight away. Cancellation rights explained