Contact
Talk to a person at lemo iptv
WhatsApp is the quickest way to reach us, for questions before you buy, set-up help or anything that isn't working. Prefer email? The form below goes to the same team.
We aim to reply within 30 minutes during support hours.
Open WhatsApp chat(opens WhatsApp in a new tab)Send us an email
Or write to Support@lemoiptvv.com directly.
When we're around
- Monday – Friday9am – 11pm
- Saturday – Sunday10am – 11pm
- Time zoneUK time (GMT / BST)
Which way should I contact you?
| If you want… | Best route |
|---|---|
| Help choosing a plan | |
| Set-up help or a quick fix | WhatsApp, with a photo of the screen |
| A refund or billing question | Email, with your order details |
| To make a complaint | Email, with "Complaint" in the subject |
| To ask about reselling | Email or WhatsApp |
Before you write
Contact questions
Can I call you?
We work by WhatsApp chat and email so we can send links, screenshots and step-by-step instructions you can keep. You can send voice notes on WhatsApp if typing is a pain.
Do you reply outside support hours?
Messages sent outside support hours are answered in order at the start of the next session.
What should I include in my message?
Your device, the app you use, what you were doing when the problem started and a photo of any error message.